We have one room on the ground floor behind reception that is accessible by wheelchair from the rear door in the car park. This room has  a small double bed and a single bed. The 'wet room' bathroom is equipped with an open shower, seat and grab rails. There is a very small lip from the bedroom into the bathroom 

Our rates are room only. We do not serve breakfast. There are many excellent cafes/restaurants within walking distance of the hotel. 

Check in time is 4pm to 9pm. If you think that you will be arriving later than 9pm it is essential that you contact us so that we can make the necessary arrangements. If you do not contact us and arrive past this time you will not be able to check in and you will forfeit any payments or deposits made.

 Check out time is 11 am. There is a late check out charge of £30 up to 1pm on the day of your departure. 

You can leave luggage with us before check in and after check out. We have a luggage room with a door code for this. Please use the Live Chat facility on the day of your arrival to ask for the code. Please note that we don't accept any liability for lost, damaged, or stolen luggage. 

Enjoy complimentary WiFi during your stay with us. Look for "Royal Harbour Hotel Guest" on your Wifi settings and follow the instructions.

We will service your room periodically during your stay to collect rubbish and top up your teas and coffees. If you need any extra then please see reception which is manned from 4pm or send a request via our Live Chat facility on this website.

 Please contact us at the time of booking to discuss your options.

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If an extra person arrives that is not included in the original reservation we reserve the right to refuse them being accommodated in your room. If that person can be accommodated (and it is subject to our discretion) there will be an extra charge of £35.00 per night.

There are 4 parking options:

Parking is free in surrounding streets where there are no restrictions

In our street (Nelson Crescent) you can park for free from 6pm to 9am. Outside these times there is a 2 hour maximum stay which currently (June 2024) costs £2.30 an hour payable with the Ringo app

There is a multi storey car park on Leopold Street, a 5 minute walk away. The entrance can be found at https://w3w.co/supply.cuts.frosted

We have a small (4 spaces) car park at the rear of the hotel which costs £12.50 a day. It must be reserved. The location is at the rear of the hotel on Addington Place and can be found at https://w3w.co/conforms.performed.snowmen

All rooms must be paid for in advance. We accept Visa and Mastercard only. We do not accept cash.

We cannot take reservations on the telephone. You have to book on line. That way you can see the full availability and prices and choose accordingly.

We do not accept any stag/hen parties. 

Every bedroom has an en-suite shower room.

We have 2 rooms with bath/shower combinations (Royal Oak Suite and the Junior Suite)

All rooms come with a tea/coffee tray, soap, a hairdryer, and books 

Iron and ironing boards are situated on each floor. 

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Our fire alarms are tested usually every Thursday.

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CCTV is in operation throughout the hotel. This activity is carried out for security for all our guests and staff.

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The Royal Harbour Hotel is dog friendly, and we love having your four-legged friends to stay. We welcome well-behaved dogs and ask you to inform the hotel directly at booking to ensure we can accommodate them.

We have a few house rules to help you with your stay:

a) Dogs are charged at £10 per dog per night. If you arrive with a dog that you have not made us aware of prior to check in you will be charged a £80 cleaning charge on top of the £10 per night dog charge. Management have the right to refuse entry to dogs that we are not aware of prior to arrival.
b) We permit a maximum of 2 dogs per hotel room, at £10 per dog per night. Please provide their own bedding. 
c) Your dog must be kept on a lead in our public areas
d) Please don't allow your dogs on the furniture, including beds.
e) Guests are liable for any damage caused by their dog.
f) Any complaints from other guests which arise because of noisy dogs should be managed by the dog owner.
g) We reserve the right to ask any dog to be removed from the hotel at any time.
h) We do not charge for guide and assistance dogs.
i) Do not leave your dog alone in your room at any time. The penalty for this is £50.

j) We also understand that not all service or assistance dogs will carry charity registration papers by Assistance Dogs Uk (ADUK) as they may be self-trained.
In order to protect our guests and staff from dogs that are not trained to the required standards under the law, we will expect that the assistance dog will, as stated by The Equality and Human Rights Commission:
• Be highly trained.
• Will not wander freely around the premises.
• Will sit or lie quietly on the floor next to its owner.
• Are trained to go to the toilet on command and so are unlikely to foul in a public place.
• Be recognisable by the harness or identifying dog jacket, although not in all cases.